Key Responsibilities and Duties:
As Centre Manager you will be responsible for the success of the Centre. We have high expectations for all of our centres in terms of revenue, court utilisation and customer experience, you will be charged with ensuring these expectations are met.
The role will suit someone who is enthusiastic, self-motivated and ambitious, a real people person who is passionate about sport, interacting with customers and players of all ages, and managing and growing a hugely welcoming sports club.
Responsibilities are including, but are not limited to…
Manage the centre on a day-to-day basis, creating a safe and welcoming environment
Responsible for the club P&L
Maximize court utilisation via analysis and innovative solutions
Create and direct the schedule of Club activities and events
Oversee and drive retail and F&B operations
Create a social atmosphere and club community
Manage customer/member communications, channels, booking platforms and service
Oversee and manage an outstanding team of freelance padel Coaches, whilst providing basic coaching yourself
Support in creating social media content for the site
Liaison with site landlord and the local community where required
Key Skills and Competencies:
5+ years of work experience
Experience of operating a hospitality or leisure facility or running leisure events
Strong commercial and business acumen
Ability to analyse utilisation data and design/implement actions to improve accordingly
Ideally, knowledge of marketing and customer outreach
Detail-oriented, questioning how the Centre can improve
A vibrant, warm and enthusiastic personality; team player with outstanding communication skills
An entrepreneur: someone who takes responsibility and gets things done
Salary and benefits
£30,000-35,000 with no coaching experience
+uplift for a tennis/padel coaching qualification
Company PMI upon successful completion of probation
Company Pension
WillU World benefits package
25 + 8 bank holidays
Generous staff discounts
Staff uniform
Learning & development opportunities
Team events
Key Responsibilities and Duties:
As Centre Manager you will be responsible for the success of the Centre. We have high expectations for all of our centres in terms of revenue, court utilisation and customer experience, you will be charged with ensuring these expectations are met.
The role will suit someone who is enthusiastic, self-motivated and ambitious, a real people person who is passionate about sport, interacting with customers and players of all ages, and managing and growing a hugely welcoming sports club.
Responsibilities are including, but are not limited to…
Manage the centre on a day-to-day basis, creating a safe and welcoming environment
Responsible for the club P&L
Maximize court utilisation via analysis and innovative solutions
Create and direct the schedule of Club activities and events
Oversee and drive retail and F&B operations
Create a social atmosphere and club community
Manage customer/member communications, channels, booking platforms and service
Oversee and manage an outstanding team of freelance padel Coaches, whilst providing basic coaching yourself
Support in creating social media content for the site
Liaison with site landlord and the local community where required
Key Skills and Competencies:
5+ years of work experience
Experience of operating a hospitality or leisure facility or running leisure events
Strong commercial and business acumen
Ability to analyse utilisation data and design/implement actions to improve accordingly
Ideally, knowledge of marketing and customer outreach
Detail-oriented, questioning how the Centre can improve
A vibrant, warm and enthusiastic personality; team player with outstanding communication skills
An entrepreneur: someone who takes responsibility and gets things done
Salary and benefits
£28,000-30,000 with no coaching experience
+uplift for a tennis/padel coaching qualification
Company PMI upon successful completion of probation
Company Pension
WillU World benefits package
25 + 8 bank holidays
Generous staff discounts
Staff uniform
Learning & development opportunities
Team events
Management Reporting
Produce monthly management accounts for each club/venue, including P&L, balance sheet reconciliations and cash flow analysis
Prepare detailed commentary on revenue lines such as court bookings, memberships, coaching, tournaments, and café/retail operations
Analyse P&L, balance sheet and cashflow performance, venue performance, utilisation rates, occupancy levels, and yield per court
Provide variance analysis and recommend improvements based on financial trends
Prepare month-end journals (accruals, prepayments, depreciation, payroll allocations)
Provide variance analysis and recommend improvements based on financial trends
Daily Bookkeeping & Transaction Processing
Maintain accurate financial records in the Xero accounting system including divisional and tracking between projects and locations
Process purchase invoices utilising automatic data capture (Hubdoc), raise corporate and educational sales invoices, receipts and payments and take booking software information to upload on Xero
Reconcile bank accounts and credit cards daily
Liaise with the court booking app and reconcile transactions
Manage accounts payable, staff expenses and accounts receivable ledgers
Maintain fixed asset register on Xero
Cash Flow & Financial Control
Monitor daily/weekly cash position
Prepare payment runs and allocate receipts
Flag issues or variances promptly
Maintain robust financial controls and processes
VAT, Payroll & Compliance
Prepare monthly VAT returns
Prepare monthly payroll
Ensure compliance with HMRC, Auto enrolment responsibilities and Companies House deadlines
Budgeting, Forecasting & Financial Planning
Prepare annual budgets, rolling forecasts, scenario planning and cashflow modelling
Work with leadership, venue managers and operations teams to assist financial forecasting
Monitor performance against budget and proactively identify risks and growth opportunities
Analyse all revenue streams, court and membership pricing and suggest improvements
Sports Facility Operations Support
Work collaboratively with operations to evaluate:
Court utilisation and scheduling
Coaching productivity
Staffing models for clubs
Capital expenditure for new courts or facility upgrades
Support feasibility studies for new padel facilities
Compliance & Controls
Ensure financial processes align with UK GAAP and internal control frameworks
Assist with regulatory and statutory requirements such as GDPR, internal audit controls, and external audit queries
Maintain accurate financial systems for multi-site operations
Year-End & Audit Support
Assist external accountants with year-end accounts
Prepare audit-ready schedules and documentation
Ensure financial controls are effective
Personal Qualities
Commercially minded with strong problem-solving skills
Confident communicator
High level of integrity and professionalism
Proactive, efficient, and able to take ownership
Working Conditions
Principal place of work: Clapham Junction
Travel to venues as required
Driving licence and car and advantage
Occasional extended hours during month-end or event periods
Fast-paced, growth-driven environment within the sports sector
Experience & Skills
Qualified or part-qualified accountant (ACA/ACCA/CIMA) preferred
Strong experience preparing management accounts
Analytical mindset with excellent attention to detail
Strong Excel skills and able to work with large data sets.
Key Responsibilities and Duties:
As Centre Manager you will be responsible for the success of the Centre. We have high expectations for all of our centres in terms of revenue, court utilisation and customer experience, you will be charged with ensuring these expectations are met.
The role will suit someone who is enthusiastic, self-motivated and ambitious, a real people person who is passionate about sport, interacting with customers and players of all ages, and managing and growing a hugely welcoming sports club.
Responsibilities are including, but are not limited to…
Manage the centre on a day-to-day basis, creating a safe and welcoming environment
Responsible for the club P&L
Maximize court utilisation via analysis and innovative solutions
Create and direct the schedule of Club activities and events
Oversee and drive retail and F&B operations
Create a social atmosphere and club community
Manage customer/member communications, channels, booking platforms and service
Oversee and manage an outstanding team of freelance padel Coaches, whilst providing basic coaching yourself
Support in creating social media content for the site
Liaison with site landlord and the local community where required
Key Skills and Competencies:
5+ years of work experience
Experience of operating a hospitality or leisure facility or running leisure events
Strong commercial and business acumen
Ability to analyse utilisation data and design/implement actions to improve accordingly
Ideally, knowledge of marketing and customer outreach
Detail-oriented, questioning how the Centre can improve
A vibrant, warm and enthusiastic personality; team player with outstanding communication skills
An entrepreneur: someone who takes responsibility and gets things done
Salary:
£30-35,000 (no coaching experience)
+uplift with a Tennis/Padel coaching qualification
Key Responsibilities
Customer Service & Front of House
Act as the first point of contact for members and guests, ensuring high levels of customer service.
Handle customer inquiries, bookings, and any issues that arise in a professional manner.
Promote and upsell club services, including racket sales, food & beverages.
To be able to deliver group and Individual Padel Sessions (High standard padel or a high-level tennis player looking to make a jump into the world of padel.)
Event & Academy Support
Assist in organising and running tournaments, socials, and corporate events.
Operational & Administrative Support
Work closely with the Club Manager to oversee stock management, maintenance of courts, and general club operations.
Assist in scheduling staff rotas and ensuring smooth daily operations.
Carry out court maintenance and monitor club cleanliness, ensuring that the facility is well-presented at all times.
Deal with any booking app enquiries problems and enquiries and liaise with support desk to resolve in an efficient and proactive manner.
Skills & Experience Required
Previous experience in a customer-facing role, preferably in hospitality.
Strong interpersonal and communication skills with the ability to engage with customers.
Administrative experience, with a keen eye for detail.
Experience in managing bookings and handling payments is desirable.
Ability to work flexible hours, including evenings and weekends.
Opportunities for Growth
The role offers a structured career development pathway within PadelStars UK, with opportunities to progress as the company expands.
Salary and benefits
£28,000-30,000 with no coaching experience
+£2,500 for a tennis/padel coaching qualification
Company PMI upon successful completion of probation
Company Pension
WillU World benefits package
25 + 8 bank holidays
Generous staff discounts
Staff uniform
Learning & development opportunities
Team events
Key Responsibilities
Customer Service & Front of House
Act as the first point of contact for members and guests, ensuring high levels of customer service.
Handle customer inquiries, bookings, and any issues that arise in a professional manner.
Promote and upsell club services, including racket sales, food & beverages.
To be able to deliver group and Individual Padel Sessions (High standard padel or a high-level tennis player looking to make a jump into the world of padel.)
Event & Academy Support
Assist in organising and running tournaments, socials, and corporate events.
Operational & Administrative Support
Work closely with the Club Manager to oversee stock management, maintenance of courts, and general club operations.
Assist in scheduling staff rotas and ensuring smooth daily operations.
Carry out court maintenance and monitor club cleanliness, ensuring that the facility is well-presented at all times.
Deal with any booking app enquiries problems and enquiries and liaise with support desk to resolve in an efficient and proactive manner.
Skills & Experience Required
Previous experience in a customer-facing role, preferably in hospitality.
Strong interpersonal and communication skills with the ability to engage with customers.
Administrative experience, with a keen eye for detail.
Experience in managing bookings and handling payments is desirable.
Ability to work flexible hours, including evenings and weekends.
Opportunities for Growth
The role offers a structured career development pathway within PadelStars UK, with opportunities to progress as the company expands.
Salary and benefits
£28,000-33,000 with no coaching experience
+£2,500 for a tennis/padel coaching qualification
Company PMI upon successful completion of probation
Company Pension
WillU World benefits package
25 + 8 bank holidays
Generous staff discounts
Staff uniform
Learning & development opportunities
Team events