Up to £40k base salary plus bonus and benefits
Apply here.
We are looking for a Senior Club Manager to lead a busy site and expansion and also provide some regional support to other clubs in the area.
This isn’t just a Manager role; it’s an entrepreneurial opportunity to lead a vibrant sports community. You will be the face of the club, responsible for driving revenue, maximising court usage, and ensuring every player receives an outstanding experience. This is a perfect role for an experienced manager who loves Padel and thrives in a fast-paced environment!
On offer is a great package/OTE and benefits, learning and collaborative culture.
Key Responsibilities
- Club Leadership: Manage daily operations to maintain a safe, premium, and welcoming environment for all members and visitors
- Commercial Performance: Take full responsibility for the site P&L, driving sales and overall profitability
- Multi-site support: You will be the help support and drive revenue and standards at some other clubs in your territory
- Utilisation & Scheduling: Analyse court usage data to design and implement innovative activity schedules, tournaments, and social events that maximise occupancy
- Community & Communication: Build a thriving social atmosphere. You will manage member communications and local outreach to grow the club’s footprint
- Team & Coaching Management: Lead a high-performing team of freelance coaches
- Marketing Support: Collaborate on social media content and localised marketing campaigns to drive site awareness and new player acquisition
About You
- Experienced Leader: 3+ years of management, with a proven track record in leisure, hospitality, fitness. You will ideally come from a Padel environment or love to play.
- Padel/ Racquets experience: an ideal candidate will have a background of coaching & playing Padel or Racquets sports, an LTA level 1 or 2 qual will be highly favoured as part of the selection process
- Commercial Mindset: You possess strong business acumen and the ability to turn data analysis into actionable growth strategies.
- Dynamic Personality: You are a “people person”—vibrant, warm, and capable of interacting with players of all ages and backgrounds
- Entrepreneurial Drive: You take total accountability for your results and are always questioning how the centre can improve
What’s in it for you
- Private Medical Insurance (Upon completion of probation)
- Comprehensive Benefits: Company Pension
- Holiday: 33 Days (including Bank Holidays)
- Professional Growth: Access to learning and development opportunities and team social events
Apply here.
Key Responsibilities
Customer Service & Front of House
- Act as the first point of contact for members and guests, ensuring high levels of customer service.
- Handle customer inquiries, bookings, and any issues that arise in a professional manner.
- Promote and upsell club services, including racket sales, food & beverages.
- To be able to deliver group and Individual Padel Sessions (High standard padel or a high-level tennis player looking to make a jump into the world of padel.)
Event & Academy Support
- Assist in organising and running tournaments, socials, and corporate events.
- Operational & Administrative Support
- Work closely with the Club Manager to oversee stock management, maintenance of courts, and general club operations.
- Assist in scheduling staff rotas and ensuring smooth daily operations.
- Carry out court maintenance and monitor club cleanliness, ensuring that the facility is well-presented at all times.
- Deal with any booking app enquiries problems and enquiries and liaise with support desk to resolve in an efficient and proactive manner.
About You
- Previous experience in a customer-facing role, preferably in hospitality.
- Strong interpersonal and communication skills with the ability to engage with customers.
- Administrative experience, with a keen eye for detail.
- Experience in managing bookings and handling payments is desirable.
- Ability to work flexible hours, including evenings and weekends.
What’s in it for you
The role offers a structured career development pathway within PadelStars UK, with opportunities to progress as the company expands.
Salary and benefits
- £28,000-33,000 with no coaching experience
- +£2,500 for a tennis/padel coaching qualification
- Company PMI upon successful completion of probation
- Company Pension
- WillU World benefits package
- 25 + 8 bank holidays
- Generous staff discounts
- Staff uniform
- Learning & development opportunities
- Team events