Key Responsibilities and Duties:

As Centre Manager you will be responsible for the success of the Centre. We have high expectations for all of our centres in terms of revenue, court utilisation and customer experience, you will be charged with ensuring these expectations are met.

The role will suit someone who is enthusiastic, self-motivated and ambitious, a real people person who is passionate about sport, interacting with customers and players of all ages, and managing and growing a hugely welcoming sports club.

Responsibilities are including, but are not limited to…

• Manage the centre on a day-to-day basis, creating a safe and welcoming environment
• Responsible for the club P&L
• Maximize court utilisation via analysis and innovative solutions
• Create and direct the schedule of Club activities and events
• Oversee and drive retail and F&B operations
• Create a social atmosphere and club community
• Manage customer/member communications, channels, booking platforms and service
• Oversee and manage an outstanding team of freelance padel Coaches, whilst providing basic coaching yourself
• Support in creating social media content for the site
• Liaison with site landlord and the local community where required

Key Skills and Competencies:

• 5+ years of work experience
• Experience of operating a hospitality or leisure facility or running leisure events
• Strong commercial and business acumen
• Ability to analyse utilisation data and design/implement actions to improve accordingly
• Ideally, knowledge of marketing and customer outreach
• Detail-oriented, questioning how the Centre can improve
• A vibrant, warm and enthusiastic personality; team player with outstanding communication skills
• An entrepreneur: someone who takes responsibility and gets things done

Key Responsibilities and Duties:

As Centre Manager you will be responsible for the success of the Centre. We have high expectations for all of our centres in terms of revenue, court utilisation and customer experience, you will be charged with ensuring these expectations are met.

The role will suit someone who is enthusiastic, self-motivated and ambitious, a real people person who is passionate about sport, interacting with customers and players of all ages, and managing and growing a hugely welcoming sports club.

Responsibilities are including, but are not limited to…

• Manage the centre on a day-to-day basis, creating a safe and welcoming environment
• Responsible for the club P&L
• Maximize court utilisation via analysis and innovative solutions
• Create and direct the schedule of Club activities and events
• Oversee and drive retail and F&B operations
• Create a social atmosphere and club community
• Manage customer/member communications, channels, booking platforms and service
• Oversee and manage an outstanding team of freelance padel Coaches, whilst providing basic coaching yourself
• Support in creating social media content for the site
• Liaison with site landlord and the local community where required

Key Skills and Competencies:

• 5+ years of work experience
• Experience of operating a hospitality or leisure facility or running leisure events
• Strong commercial and business acumen
• Ability to analyse utilisation data and design/implement actions to improve accordingly
• Ideally, knowledge of marketing and customer outreach
• Detail-oriented, questioning how the Centre can improve
• A vibrant, warm and enthusiastic personality; team player with outstanding communication skills
• An entrepreneur: someone who takes responsibility and gets things done

Key Responsibilities and Duties:

As Centre Manager you will be responsible for the success of the Centre. We have high expectations for all of our centres in terms of revenue, court utilisation and customer experience, you will be charged with ensuring these expectations are met.

The role will suit someone who is enthusiastic, self-motivated and ambitious, a real people person who is passionate about sport, interacting with customers and players of all ages, and managing and growing a hugely welcoming sports club.

Responsibilities are including, but are not limited to…

• Manage the centre on a day-to-day basis, creating a safe and welcoming environment
• Responsible for the club P&L
• Maximize court utilisation via analysis and innovative solutions
• Create and direct the schedule of Club activities and events
• Oversee and drive retail and F&B operations
• Create a social atmosphere and club community
• Manage customer/member communications, channels, booking platforms and service
• Oversee and manage an outstanding team of freelance padel Coaches, whilst providing basic coaching yourself
• Support in creating social media content for the site
• Liaison with site landlord and the local community where required

Key Skills and Competencies:

• 5+ years of work experience
• Experience of operating a hospitality or leisure facility or running leisure events
• Strong commercial and business acumen
• Ability to analyse utilisation data and design/implement actions to improve accordingly
• Ideally, knowledge of marketing and customer outreach
• Detail-oriented, questioning how the Centre can improve
• A vibrant, warm and enthusiastic personality; team player with outstanding communication skills
• An entrepreneur: someone who takes responsibility and gets things done

Key Responsibilities

Customer Service & Front of House

• Act as the first point of contact for members and guests, ensuring high levels of customer service.
• Handle customer inquiries, bookings, and any issues that arise in a professional manner.
• Promote and upsell club services, including racket sales, food & beverages.
• To be able to deliver group and Individual Padel Sessions (High standard padel or a high-level tennis player looking to make a jump into the world of padel.)

Event & Academy Support

• Assist in organising and running tournaments, socials, and corporate events.

Operational & Administrative Support

• Work closely with the Club Manager to oversee stock management, maintenance of courts, and general club operations.
• Assist in scheduling staff rotas and ensuring smooth daily operations.
• Carry out court maintenance and monitor club cleanliness, ensuring that the facility is well-presented at all times.
• Deal with any booking app enquiries problems and enquiries and liaise with support desk to resolve in an efficient and proactive manner.

Skills & Experience Required

• Previous experience in a customer-facing role, preferably in hospitality.
• Strong interpersonal and communication skills with the ability to engage with customers.
• Administrative experience, with a keen eye for detail.
• Experience in managing bookings and handling payments is desirable.
• Ability to work flexible hours, including evenings and weekends.

Opportunities for Growth

The role offers a structured career development pathway within PadelStars UK, with opportunities to progress as the company expands.

Salary and benefits

• £28,000-30,000 with no coaching experience
• +£2,500  for a tennis/padel coaching qualification
• Company PMI upon successful completion of probation
• Company Pension
• WillU World benefits package
• 25 + 8 bank holidays
• Generous staff discounts
• Staff uniform
• Learning & development opportunities
• Team events

Key Responsibilities

Customer Service & Front of House

• Act as the first point of contact for members and guests, ensuring high levels of customer service.
• Handle customer inquiries, bookings, and any issues that arise in a professional manner.
• Promote and upsell club services, including racket sales, food & beverages.
• To be able to deliver group and Individual Padel Sessions (High standard padel or a high-level tennis player looking to make a jump into the world of padel.)

Event & Academy Support

• Assist in organising and running tournaments, socials, and corporate events.

Operational & Administrative Support

• Work closely with the Club Manager to oversee stock management, maintenance of courts, and general club operations.
• Assist in scheduling staff rotas and ensuring smooth daily operations.
• Carry out court maintenance and monitor club cleanliness, ensuring that the facility is well-presented at all times.
• Deal with any booking app enquiries problems and enquiries and liaise with support desk to resolve in an efficient and proactive manner.

Skills & Experience Required

• Previous experience in a customer-facing role, preferably in hospitality.
• Strong interpersonal and communication skills with the ability to engage with customers.
• Administrative experience, with a keen eye for detail.
• Experience in managing bookings and handling payments is desirable.
• Ability to work flexible hours, including evenings and weekends.

Opportunities for Growth

The role offers a structured career development pathway within PadelStars UK, with opportunities to progress as the company expands.

Salary and benefits

• £28,000-30,000 with no coaching experience
• +£2,500  for a tennis/padel coaching qualification
• Company PMI upon successful completion of probation
• Company Pension
• WillU World benefits package
• 25 + 8 bank holidays
• Generous staff discounts
• Staff uniform
• Learning & development opportunities
• Team events

Key Responsibilities

Customer Service & Front of House

• Act as the first point of contact for members and guests, ensuring high levels of customer service.
• Handle customer inquiries, bookings, and any issues that arise in a professional manner.
• Promote and upsell club services, including racket sales, food & beverages.
• To be able to deliver group and Individual Padel Sessions (High standard padel or a high-level tennis player looking to make a jump into the world of padel.)

Event & Academy Support

• Assist in organising and running tournaments, socials, and corporate events.

Operational & Administrative Support

• Work closely with the Club Manager to oversee stock management, maintenance of courts, and general club operations.
• Assist in scheduling staff rotas and ensuring smooth daily operations.
• Carry out court maintenance and monitor club cleanliness, ensuring that the facility is well-presented at all times.
• Deal with any booking app enquiries problems and enquiries and liaise with support desk to resolve in an efficient and proactive manner.

Skills & Experience Required

• Previous experience in a customer-facing role, preferably in hospitality.
• Strong interpersonal and communication skills with the ability to engage with customers.
• Administrative experience, with a keen eye for detail.
• Experience in managing bookings and handling payments is desirable.
• Ability to work flexible hours, including evenings and weekends.

Opportunities for Growth

The role offers a structured career development pathway within PadelStars UK, with opportunities to progress as the company expands.

Salary and benefits

• £28,000-33,000 with no coaching experience
• +£2,500  for a tennis/padel coaching qualification
• Company PMI upon successful completion of probation
• Company Pension
• WillU World benefits package
• 25 + 8 bank holidays
• Generous staff discounts
• Staff uniform
• Learning & development opportunities
• Team events

Hiring at all PadelStars locations. 

Must be LTA Level 2 accredited.